Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Mountain view
Free airport shuttle
Lacking hospitality
Limited dining options
6.6/10
Nice
Rooms
8.0
Location
7.5
Service
5.0
Dining
6.8
Guest reviews
6.6/10
based on 6 reviews
3/5
based on 622 reviews
7.0
7.0/10 based on 1231 reviews
#951 of 1,499 hotels in Bangkok based on Tripadvisor
Joseph
United Kingdom,
April
2024
6.2/10
I had a mixed experience at this hotel. The rooms offered a stunning mountain view from the balcony, which was a definite highlight. However, the service was lacking in genuine hospitality, making it a bit disappointing. The location, especially with its free airport shuttle service, was convenient, but the distance from some top restaurants was a drawback. The dining was average, with only cheese sandwiches included. Despite these issues, the facilities were decent overall.
Rooms
8.0
The room with a mountain view and balcony was truly breathtaking.
Service
5.0
The service lacked genuine hospitality, which affected my overall stay.
Location
7.0
The free airport shuttle service was a lifesaver, but being far from top restaurants was a downside.
Dining
5.0
The dining options were limited to just cheese sandwiches, not very satisfying.
Facilities
7.0
The facilities were adequate for a comfortable stay.
Mountain view
Lacking hospitality
Angela
United States,
February
2024
7.0/10
The hotel is conveniently close to the international airport, offering a free shuttle service. The rooms provide a pleasant mountain view with balcony access. However, the lack of genuine hospitality from the staff was a downside.
Rooms
8.0
I enjoyed the mountain view from my room with a balcony.
Service
5.0
The staff lacked genuine hospitality, which was disappointing.
Location
9.0
The hotel is so close to the international airport with a convenient free shuttle service.
Dining
7.0
I had a good dining experience with included golden malted waffles.
Facilities
7.0
The hotel offers essential facilities for a comfortable stay.
Herbert
United States,
June
2023
7.4/10
Wow, this hotel is really close to the airport, super convenient! The rooms have balconies with gorgeous mountain views, which is amazing. However, the service could use some improvement with more genuine hospitality. The location is ultra-convenient if you're flying in or out, but be prepared to miss a smile or two. The dining experience is included, which is a nice touch. Overall, a comfortable stay with a few service hiccups.
Rooms
8.0
The rooms come with balconies and stunning mountain views.
Service
6.0
Service could improve with more genuine hospitality.
Location
9.0
Being so close to the airport is super convenient.
Dining
7.0
Enjoyed the included dining experience.
Facilities
7.0
The hotel offers a range of essential facilities.
Martha
United States,
June
2023
6.4/10
I had a mixed experience at the hotel. While the rooms offered a beautiful balcony with a stunning mountain view, the lack of genuine hospitality and friendliness in the service was a letdown. The location was convenient, especially for airport transfers, but could benefit from a warmer welcome. The dining experience was basic but included homemade local products, and the facilities were adequate.
Rooms
8.0
The room with the mountain view balcony was a sight to behold.
Service
5.0
Service lacked genuine hospitality and warmth; smiles would have made a difference.
Location
7.0
Convenient location, especially for quick airport access and taxi assistance.
Dining
6.0
The dining experience was simple but included tasty homemade local products.
Facilities
7.0
The hotel provided essential facilities for a comfortable stay.
Mountain view
Lack of genuine hospitality
Tommy
United Kingdom,
May
2023
6.4/10
I had a mixed experience at this hotel. The rooms had a beautiful mountain view from the balcony, but the service lacked genuine hospitality. The location was convenient but marred by many Soi dogs. The included dining was fine, with miso soup being a highlight.
Rooms
8.0
My room had a lovely mountain view with a balcony.
Service
5.0
Unfortunately, the service lacked genuine hospitality.
Location
6.0
Convenient location, but many Soi dogs around, which was a downside.
Dining
7.0
The included dining was satisfactory, and the miso soup was a nice touch.
Facilities
7.0
The hotel offered basic facilities to meet my needs.
Cecil
United Kingdom,
April
2023
7.0/10
The hotel offers a breathtaking mountain view from the balcony but lacks in hospitality service. The service needs improvement, but the location is convenient for airport access. The dining experience is recommended with local dishes available. The facilities are satisfactory.
Rooms
8.0
Enjoyed the mountain view from the balcony.
Service
5.0
Service was lacking in genuine hospitality.
Location
7.0
Convenient location near the airport for early flights.
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